Observability + Helpdesk · Built for aerospace, insurance & banking

Follow every part order.claim.policy.trade.payment.
Across every system. Live.

Ayotta is two things, stitched together: observability for business transactions as they hop across MQ, databases, ERP, directory, CRM and everything else — and a helpdesk that sits on top of your Jira or ServiceNow so every ticket is already linked to the flow it belongs to. Purpose-built for aerospace parts & concessions, insurance claims & policies, and banking trades & onboarding.

Request access See how it works
↳
Flow
Follow every transaction
⛔
Blockers
Catch every stall
◎
Blast radius
Know what breaks next
↗
Forecast
See it coming
Connects to the systems you already run
IBM MQ
Kafka
Oracle DB
SAP
LDAP
Dynamics 365
Memority
ELK
Jira
ServiceNow
＋ Custom REST

Your stack looks different? It probably still fits. Talk to us about a bespoke mapping →

The platform

Two layers. One picture of your stack.

Ayotta is an observability platform that traces business transactions across your estate — and a helpdesk layer that sits on top of Jira and ServiceNow so every ticket is already stitched to its flow.

Observability

See every transaction, end to end.

Trace a part order, a claim, a trade, or an onboarding as it hops across MQ, databases, ERP, directory and CRM — without re-instrumenting a thing. Spot where it's stalled, know what breaks if a box dies, and forecast the queues that are about to overflow.

  • Flow tracing. Every transaction, across every system, live.
  • Blast radius. Upstream + downstream impact, per change window.
  • Forecast. Disk, queue, pool and SLA countdowns before they page.
  • Auto-correlation. No shared ID required — heuristic + rule-based.
Helpdesk

The human loop, stitched to the flow.

A layer over Jira or ServiceNow — not a replacement. Every ticket arrives pre-linked to its flow context, so CSAT, effort, cost, approvals and design docs live on the same surface as the transaction that caused the work.

  • Sits on Jira / ServiceNow. Keep your workflows. We enrich them.
  • Auto-linked flow. Tickets open with the transaction context attached.
  • CSAT that doesn't get lost. Captured where the conversation is.
  • Effort · cost · approvals · docs. All on one surface, not five tabs.

Enterprise connectors

Pre-built adapters for MQ, Kafka, Oracle, SAP, LDAP, Dynamics, Memority, ELK. Plus custom REST for anything else.

Correlation engine

Stitches transactions across heterogeneous systems without requiring a shared correlation ID. Heuristic + rule-based.

Hybrid deployment

On-prem collector keeps data inside your estate; SaaS control plane for the UI and analytics. UK/EU residency.

Alerts that route anywhere

Slack, email, PagerDuty, webhook. Threshold and anomaly alerts with escalation so signals never get lost.

Built for

Three industries. One kind of problem.

High-value transactions, regulated estates, legacy systems that don't talk to each other cleanly. Ayotta is purpose-built for the places where a single lost transaction costs real money.

✈ Aerospace

Parts, MRO & concessions

  • Trace part orders from PO → MQ → SAP → warehouse → dispatch
  • Keep AOG concessions visible — never stalled, never lost in approvals
  • Forecast turnaround risk before a queue backs up on the line
  • Helpdesk layer with CSAT, effort, cost & approval on every ticket
◈ Insurance

Claims, policies & onboarding

  • Follow a claim end-to-end: FNOL → underwriting → approval → payout
  • See which claims are stuck in adjuster queues and why
  • Policy lifecycle across core systems, CRM, LDAP and document stores
  • Customer-friendly tickets on top of Jira / ServiceNow, stitched to the claim
£ Banking

Trades, payments & KYC

  • Trace trades and payments across core banking, ledger, recon & reporting
  • KYC/onboarding visibility across LDAP, Memority, Dynamics and beyond
  • SLA countdown before T+1 / T+0 settlement windows breach
  • Hybrid deployment — on-prem collector, UK/EU residency, full audit trail

Built by the consultants behind Ayotta Tech.

Ayotta is built by the engineers at Ayotta Tech — the consultancy that's spent years inside aerospace, insurance and banking estates helping enterprises untangle business transactions across MQ, SAP, LDAP and the long tail of legacy systems that never talk to each other cleanly. We built Ayotta because our clients kept asking for a tool that knew where their part orders, claims and trades actually went.

Visit Ayotta Tech →
10+
Enterprise connectors out of the box
UK
Based & hosted, with EU residency options
Hybrid
On-prem collector · SaaS control plane
Beta
Early access open now

See where your transactions really go.

Join the private beta. Bring your messiest flow — we'll find where it gets lost.

Request access →